Terms of Service

Inspections are carried out by Certified Elevator Inspectors licensed in the State of Florida. Reports we produce are the professional representations of the inspector who signs them, and are filed with the Florida Department of Business and Professional Regulation as required by law.

Access codes are issued by us to elevator owners and their representatives. You are responsible for keeping your code confidential and for activity carried out with it. A code shows every elevator on your account and its inspection history — treat it as you would a password, and tell us if you believe it has been shared beyond the people who should have it. We can reissue a code at any time, which immediately stops the old one working.

“Remember this device” should only be used on a computer or phone that is yours. Remembered devices can be revoked by us on request.

Dates requested through the portal are requests, not confirmed appointments. An inspection is scheduled only once we confirm it. We may propose an alternative date, and we may decline or reschedule where availability, weather, site access, or safety require it.

Accounts are provisioned by the inspecting company for its own staff. Inspectors are responsible for keeping credentials confidential and for inspections signed under their account. The professional responsibility that attaches to a paper report applies equally to one completed in the software.

The field app is designed to work without connectivity; signed reports are stored on the device and upload when a connection returns. We do not guarantee uninterrupted availability of the website, portal, or sync services, and we are not liable for losses arising from temporary unavailability.

Inspection fees are as quoted or as set out in your agreement with us. Invoices are due on the terms stated on the invoice.

Our services are provided without warranties beyond those that cannot lawfully be excluded. To the extent permitted by law, our liability arising out of the services is limited to the amount paid for the inspection giving rise to the claim. Nothing here limits liability that cannot be limited under Florida law.

We may update these terms. Continued use after a change means you accept the updated terms.

These terms are governed by the laws of the State of Florida.